Dealing with complaints

Every business gets complaints. In fact, complaints are a sign that you’re in business! There seems to be a denial in every industry about embracing complaints, as though…

The benefits of networking

Have you noticed how much a recommended person will trust what you say immediately and without questions? Recommended clients are the best you can get because their trust…

Turn your clients into VIPs

One of the most important things for estate agents to do in the battle for recommendations and recognition in their neighbourhood is to involve themselves in the local…

How to boost your SEO

Attracting local homeowners to your website has to be the number one priority of any estate agent. With more and more people searching the web for everything related…

Bad market? More sales!

There are reports everywhere at the moment of house sales plummeting, prices falling, profits tumbling and a general doom and gloom about the property market. Anyone who has…

Winning at social media

Yes, estate agents can have brilliant social media pages, and yes you can make your social media pages earn tens of thousands of pounds in commission from new…

Coaching vs consulting – what’s the difference?

You could argue that coaching and consulting and are one in the same thing, but I think the difference lies – as with so many things – in…

Are you an evil estate agent? Take this fun test.

There are times when it’s sorely tempting to have a pop at other estate agents in your area, or to compare them in a negative light, or to…

What to do when property isn’t selling

Right now, there’s a lot of talk: about property taking longer to sell; about buyers not committing; about the market being a generally tougher place. So what can…